Refund Policy
Last Updated: [01-12-2024]
At Daily Fruits, we endeavor to procure and present the freshest, top-quality fruits. We realize that sometimes things may not out perfectly.Kindly go through our below return and refund policy to understand how we deal with returns and refunds.
- Return Eligibility
We accept returns of fruits that are received damaged or spoiled.
Should you for any reason be dissatisfied with your purchase do not hesitate to contact us within 24 hours after receiving your order to address the issue.
- Non-Returnable Items
Since our items are perishable we cannot agree to take back products that are not damaged or spoilt when they reach you.
Items that have been opened, consumed, or stored improperly are also non-returnable.
- Return Process
To initiate a return please follow these steps:
Contact Us: Drop us a mail on info@dailyfruits.co or ring us at 8897073530 as soon as possible but not later than 24 hours after you receive your order.
Provide Details: Include your order number a brief description of the issue, and any supporting images if applicable.
Return Authorization: We will give you instructions on how to return the item after your return request has been approved.
- Refund Process
If your return is successfully approved we will issue your refund within 5-7 business days.
In case of refunds the money will be sent back to the source used when it was paid for.Please remember that it may take several days for your bank or credit card company to process and post the refund it.
- Exchange Policy
By the distinctive nature of our products we don’t do exchanges. In case you receive an item that is damaged, please refer to the above mentioned process for returning it.
- Shipping Costs
Shipping costs are never refunded.In a refund the amount of return shipping will be deducted from your refund unless the return is due to our error (e.g. you received the wrong item).
- Customer Support
For any question related to our return and refund policy or for assistance please contact our customer support team at 8897073530. We’re here to help!
Thank you for choosing Daily Fruits! We value your patronage and promise to send only the freshest top-quality fruits along with exceptional customer service.